Privacy Policy

This Privacy Policy describes how Pleeter LLC (“we,” “us,” or “our”) collects, uses, and shares information when you visit or make a purchase at buckthatduck.com(the “Site”) for our custom 3D-printed figurines (“BuckThatDuck,” “Bucks,” or the “Products”).

By using the Site, you agree to the practices described in this policy.

Information you give us

When you browse, build, or place an order, we may collect:

• Contact details — your name and email address.
• Shipping details — the postal address you provide for delivery.
• Order details — the Products you purchase, quantities, and order history.
• Custom configuration data — the choices you make in our configurator (body color, mane style, stand, accessories, and similar options), including saved builds so you can return to a design you started.
• Communications — messages you send us for customer support or other inquiries.

Information we do not collect

We do not collect or store your full credit or debit card number, card expiration date, or CVC. That information is entered into and handled directly by Stripe.

Information collected automatically

When you visit the Site, we and our hosting and analytics providers may automatically collect limited technical information such as your IP address, browser type, device information, pages viewed, and the dates and times of your visits. Some of this is collected through cookies and similar technologies.

We use the information we collect to:

• Process, fulfill, and ship your orders.
• Send order confirmations, shipping updates, and other transactional emails (sent from orders@buckthatduck.com).
• Save your custom builds so you can resume or reorder them.
• Respond to your questions and provide customer support.
• Operate, maintain, secure, and improve the Site and our Products.
• Detect and prevent fraud and abuse.
• Comply with our legal obligations.

We do not sell your personal information.

All payments on the Site are processed by Stripe, Inc. (“Stripe”).

When you check out, your payment card information is transmitted directly to Stripe and is handled under Stripe’s own privacy policy and terms, which are separate from this Privacy Policy. We never receive or store your full card details on our systems. We may receive limited confirmation information from Stripe, such as whether a payment succeeded, the last four digits of your card, the card brand, and a transaction identifier, so that we can manage your order.

You can review Stripe’s privacy practices at stripe.com/privacy. We are not responsible for Stripe’s handling of your information, and any questions about how Stripe processes card data should be directed to Stripe.

We share personal information only as needed to run our business:

• Stripe — to process payments, as described above.
• Hosting and infrastructure providers — we host the Site and store order and build data with Amazon Web Services, Inc. (“AWS”), our cloud hosting and infrastructure provider, and use related AWS services to send transactional email.
• Shipping and fulfillment partners — to deliver your Products, we share the name and address needed for delivery.
• Legal and safety — we may disclose information if required by law, subpoena, or legal process, or to protect the rights, property, or safety of Pleeter LLC, our customers, or others.
• Business transfers — if we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Your order and build information is stored on secured cloud infrastructure provided by Amazon Web Services, Inc. (AWS). We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain order and contact information for as long as needed to fulfill your order, provide support, and meet our legal, accounting, and tax obligations. Saved build configurations are retained so you can return to them, until you ask us to delete them or they are no longer needed.

We use cookies and similar technologies to keep the Site working, remember your session and cart, and understand how the Site is used. Most browsers let you refuse or delete cookies through your browser settings. Some features of the Site may not function properly if cookies are disabled.

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of certain processing or the sale or sharing of personal information (note: we do not sell your personal information).

California residents have specific rights under the California Consumer Privacy Act (CCPA/CPRA). Residents of the EU and UK have rights under the GDPR. Residents of New Jersey and other states with comprehensive consumer privacy laws (including, among others, Colorado, Connecticut, Oregon, Texas, and Virginia) have similar rights under their respective state laws. To exercise any of these rights, contact us using the details below. We will respond as required by applicable law. We will not discriminate against you for exercising your rights.

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be posted on this page, and your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your information, contact us at: